Customer Service

Hotel Xcaret Mexico

Hotel Xcaret México is pleased to welcome the competitors of the 2026 Xel-Há Triathlon and their families. A great All-Fun Inclusive™ experience you truly deserve.

Hotel Xcaret Mexico

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Hotel Xcaret México is a paradise-like hotel in the Riviera Maya that blends nature, culture, and luxury in a unique setting. With its All-Fun Inclusive® concept, the hotel offers unlimited access to Xcaret parks. Located among rivers, cenotes, and the beach, the hotel features architecture that blends harmoniously with the landscape.

In addition, Hotel Xcaret México stands out for its exceptional culinary offering, with ten restaurants celebrating the richness of Mexican cuisine. Every corner of the hotel is designed to provide an unforgettable experience, and it is one of the official host hotels of the Xel-Há Triathlon 2026.

More information coming soon.

Location:
Carretera Chetumal - Puerto Juárez Km. 282, Solidaridad, C.P. 77710, Playa del Carmen, Quintana Roo.

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Xcaret - Mexico, Chetumal - Puerto Juarez Federal Highway, Km. 282, Rancho Xcaret,Playa del Carmen,Quintana Roo. México. CP 77710.

Telephone USA/CAN: 1-855-326-0682 Open Monday to Friday from 7:00 a.m. at 12:00 a.m. | Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time.