Frequently Asked Questions

Registration and costs
Marking and departure times
Lodging
Companions
HOW CAN I REGISTER TO PARTICIPATE?

You can register only through the website www.triatlon.com.mx and place your payment with a debit or credit card (without a service charge), in the following modalities:  

  • Special Places: from August 10th to 20th.  
  • Red Cross Benefit Dinner: from August 10th to September 30th (limited seating).  
  • General and Women Beginners: from August 23rd to September 20th. 
WHAT SHOULD I DO IF I WOULD LIKE TO PARTICIPATE IN THE CATEGORY WOMEN BEGINNERS?

You can sign up at www.triatlonxelha.com from August 23rd to September 20th. Race spots are limited, we recommend that you sign up in advance since the time and date will determine the availability. 

WHAT IS THE COST OF THE REGISTRATION?

The costs vary depending on the category which you will participate in. You can find the directly on the Triathlon’s main invitation section.  

 

PRICES in Mexican Pesos (MXN): 

CATEGORIES 

Preferred Price 
August 23rd to September 6th 

Regular Price 
September 7th to 20th 

From 9 to 15 years 

$1,350 

$1,500 

Sprint 

$2,250 

$2,500 

Olympic 

$2,700 

$3,000 

Sprint Relay 

$2,700 

$3,000 

Olympic Relay 

$3,150 

$3,500 

Elite 

$2,000 

$2,000 

Elite Internationals 

$2,000 

$2,000 

Women Beginners 

$2,250 

$2,500 

WHEN AND WHERE SHOULD THE COMPETITORS REGISTER?

The registration times and dates for each category can be found at the Triathlon’s invitation page.  

On the same day of registration, you will receive your competitor package. To pick it up, you must PERSONALLY attend with your official identification (birth certificate, IFE/INE, CURP, or passport) and sign the Disclaimer form. For the case of underage, it will be necessary that one of the parents or guardian signs the Disclaimer form and must present the child's official identification confirming their identity (birth certificate, ID, or passport). 

To make this a safe event for EVERYONE, it is essential that each athlete present their full vaccination certificate, or a NEGATIVE Covid-19 test when picking up their competitor package in order to participate in the event. There will be two options:  

  1. Submit a complete and printed Vaccination Certificate, that is, the person has been vaccinated with the two doses required according to the type of vaccine administered.   
  1. Covid-19 test (Antigen or PCR) negative and printed, no more than 48 hours before the date of registration and delivery of packages.  

This requirement is subject in accordance with the indications marked by the FMTRI and the official provisions of the Quintana Roo state government on the date of the event.  

WHAT IS INCLUDED IN THE TRIATHLETE'S PACKAGE?
  • Commemorative T-shirt (three for relay groups).  
  • Finalist medal (three for relay groups).  
  • Swimming cap.  
  • Personal numbers to stick on your bicycle and helmet.  
  • Hydration during the race and at the finishing line.  
  • Discounts on entrances to Xel-Há park for the competitor and up to 5 of their companions on the day of the event.  
  • Discounts in stores and for water activities at Xel-Há park for the competitor on the day of the event.  
  • Race Chip loan for time measurement.  
  • Result and time certificate at www.triatlonxelha.com. 
HOW MUCH IS THE CONTRIBUTION TO THE RED CROSS BENEFIT DINNER AND WHAT DOES IT INCLUDE?
  • From August 10th to 20th, the contribution will be 5,000 MXN per seat. 
  • From August 11th to September 6th will be 5,400 MXN per seat. 
  • From September 7th to 30th will be 6,000 MXN per seat. 

The dinner will take place on Saturday, November 19th for the Olympic category and on Sunday, November 20th for the Sprint category at Xcaret Park. There are LIMITED SPACES. 

Your contribution includes (besides the regular competitors’ benefits): 

  • The satisfaction for contributing to the Mexican Red Cross in Quintana Roo.  
  • Guaranteed individual registration for the 2022 Xel-Há Triathlon (personal spot). 
  • Complimentary all-inclusive admission to Xel-Há and preferred rates for up to five companions (adults 699 MXN, under 12 years 399 MXN) on the day of the event. 
  • Tax deductible receipt, if requested (only valid in Mexico). 

In case of having a companion to the Benefit Dinner, the price will be according to the date of purchase as following: 

  • From August 10th to 20th will be 1,000 MXN per person.  
  • From August 11th to September 6th will be 1,350 MXN per person. 
  • From September 7th to 30th will be 1,500 MXN per person. 
MY KIDS WANT TO PARTICIPATE IN THE CHILDREN’S CATEGORY, HOW CAN THEY REGISTER?

To register for the 2022 Xel-Há Triatlon, visit www.triatlonxelha.com. In the case of underage, an I.D. and signature of one of their parents or guardian will be necessary on the day of registration. 

WHEN AND WHERE IS THE MARKING DONE FOR COMPETITORS?

The marking of competitors is done on the arms and legs on the day of registration, at the entrance to the ZTR, before entering the bicycles. Also, you can purchase your tattoo at the Mexican Triathlon Federation tent. There is no marking on the day of the competition. 

WHAT ARE THE COMPETITORS' DEPARTURE TIMES?

You can find the starting times in the Triathlete's Guide. As well as on the day of registration in the Triathlon tent 

WHAT WILL BE THE HOST HOTEL? WILL THEY HAVE TRANSPORTATION FOR TRIATHLETES ON THE DAY OF THE EVENT?

The host hotels are Hotel Xcaret Arte, Grand Bahia Principe and Hilton Tulum. Transportation will only be offered to the triathletes staying there. The schedules will be published in www.triatlonxelha.com a few weeks before the event.  

For more information, please visit the lodging section of Hotel Xcaret Arte, Bahia Principe and Hilton Tulum at this website. 

CAN MY FAMILY MEMBERS ENTER XEL-HÁ FOR FREE?

Before the event, friends and relatives can enter the park to witness the start of your category. 

After the event, you and up to five guests will have a special prive to enjoy Xel-Há the rest of the day: 

  • All-inclusive admission to Xel-Há for adult: 699 MXN* 
  • All-inclusive admission to Xel-Há for children: 399 MXN** 

The admission to Xel-Há Park on the day of the event does NOT include the registration for the Triathlon. 

*All-inclusive admission contemplates: food, beverages, snorkel gear, use of towel, and locker. 

**Children are considered for underage between 5 and 11 years of age, presenting an I.D. Kids under 4 years with an I.D. enter for free. Promotional price for the competitor and up to five companions. 

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