Customer Service

Hotel Bahia Principe

Bahia Principe in the Riviera Maya is one of the host resorts for the Xel-Há Triathlon 2025, offering a great location and an excellent option for accommodation before the competition.

Hotel Xcaret Mexico

Hotel Xcaret Arte

Hilton Tulum

Bahia Principe Hotels, located in the Riviera Maya, offer a unique opportunity to enjoy a vacation filled with culture and breathtaking scenery.
You’ll find five-star, all-inclusive resorts with all the comforts and amenities you could wish for: spa, à la carte restaurants, entertainment, and special offers to ensure every essential is covered.

Whether you’re traveling with family, friends, or as a couple, you’ll find the perfect accommodation option for you — just steps from the beach or surrounded by luxury and the Mayan jungle. Whatever you’re looking for, you’ll find it here.

Location

Carretera Chetumal–Benito Juárez, Km 250, Local B,
Akumal, Municipality of Tulum, Quintana Roo. ZIP 77760.

Contact

👩🏻‍💼 Ángeles Gamboa, Reservations Agent
📞 +52 984 875 5000 Ext. 28107
📧 reservasmexicodf@bahiaprincipe.com.mx

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Xcaret - Mexico, Chetumal - Puerto Juarez Federal Highway, Km. 282, Rancho Xcaret,Playa del Carmen,Quintana Roo. México. CP 77710.

Telephone USA/CAN: 1-855-326-0682 Open Monday to Friday from 7:00 a.m. at 12:00 a.m. | Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time.